Returns & Exchanges
At Liberty Puzzles, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the unworn, unwashed items with original tags still attached into the original shipping packaging or a secure mailer.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via the portal and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.